Curriculum Vitae

Ana Rita Gomes

Knowledge Architect · Technical Writer · Former Software Engineer

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Current

Technical Writer → Knowledge Architect

Mar 2025 — present

Constellation Automotive Group · Remote, Portugal

  • Managing a ~2,000-article knowledge base across 10 products in Helpjuice
  • Built an end-to-end automation pipeline (Python, Power Automate, Azure DevOps + Helpjuice APIs) that eliminated 20+ hours of weekly manual effort across 10 products, reducing release-to-documentation lag from days to zero
  • Designed and leading a Minimum Viable Governance (MVG) documentation framework across the organisation
  • Presented Knowledge Architecture positioning to Heads-level leadership

Previous roles

Tech Lead · Full Stack Software Engineer

2020 — 2024

Forschungszentrum Jülich · Germany

  • Built a data processing platform for atmospheric research data from the ground up using Python, Django, PostgreSQL, and Docker — automating ingestion, cleaning, and multi-level processing workflows
  • Implemented statistical methods including min-max scaling, outlier detection, peak detection, and data drift analysis
  • Technical co-lead on a Federated Data Portal for the European Environmental Research Infrastructures Consortium
  • Contributed to a Python statistical library (autom8qc), co-authored scientific papers, presented at EGU Vienna

Full Stack Software Engineer

2017 — 2019

I2S Insurance Knowledge · Porto

Implemented features and maintained a life insurance product using Java, Spring Boot, Angular, and microservices. Migrated a large portion of the legacy codebase to Java 8.

Full Stack Software Engineer

2015 — 2017

PrimeIT · Porto

Developed business logic and frontend for a fraud detection product using Java, JavaScript, and OracleDB.

Full Stack Software Engineer

2014 — 2015

Altice Labs · Aveiro

Developed and maintained four TelCo projects managing the lifecycle of a CSP, using MongoDB, ElasticSearch, Ruby on Rails, and JavaScript.

Education

MSc Artificial Intelligence

University of Leeds

Thesis: hierarchical recurrent neural networks applied to speech processing.

Post-Graduate Certificate in Data Science

Atlântica

BSc Information Technology

Universidade de Aveiro

Skills

Engineering

  • Python, Django, FastAPI
  • PyTorch, Pandas, NLP
  • PostgreSQL, MongoDB, SQL
  • Docker, CI/CD, Git
  • REST APIs, Power Automate, Azure DevOps

Documentation & Knowledge

  • Docs-as-code (Docusaurus, MkDocs)
  • Helpjuice, Confluence
  • Content governance frameworks
  • Information architecture